October 2 , 2022 /

CHOOSING SIDES

When we were kids and played ball on our own, we chose sides.  Two of us were designated as captains and then we each chose one at at time for our side until all were on two opposing sides.  It seemed to us to be a fair way to build a team and compete, all

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July 8 , 2022 /

WHEN IS IT TIME TO LEAVE?

GUEST POST from Rashmir written a few days before Boris’ bye-bye.  My good friend, Rashmir, has brilliant insights about many things and I believe she shows a deep understanding of our human condition, thus I am grateful she has given me the opportunity to share her recent newsletter with all of you. The boldface type

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May 10 , 2022 /

ARTIFICIAL INTEL?

Years ago I wondered how INTEL got its name thinking it might have had something to do with intelligence, you know, computers as smart machines. Only partly right. Intel Corporation was founded on July 18, 1968 by semiconductor pioneers Robert Noyce and Gordon Moore, and widely associated with the executive leadership and vision of Andy

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March 22 , 2022 /

THE SERVICE FACTOR: CUSTOMER CARE

When did the shift occur when companies, including grocery stores and department stores, started wanting customers to do what they did previously?  Examples are self-checkout and online apps for financial services, communication, health care, government agencies, and others.  It seems like an ill-informed move toward cost-cutting by having fewer or lower paid employees.  Now we

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July 28 , 2021 /

COACHING

This is a revised post from March of 2017. It has little to do with athletics except as a reference.  It was written around the time of March Madness, the college basketball playoffs for determining an NCAA college championship.  You have to smile at some of the terms – sweet sixteen, elite eight and final

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May 21 , 2021 /

PAYING ATTENTION

With gratitude to Peter Senge, who talks often about decentralizing the role of leadership in order to enhance the capacity of all people to work toward healthier human systems, I offer these observations, insights and experiences. As leaders, we are acutely aware of trying to meet the needs of multiple constituencies – directors, associates, colleagues,

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