May 4 , 2022 /

WHY ?

This post was prompted by a question, “Why do we have to do this all over again?”  The reference was to the recent hullabaloo over the Supreme Court leak about Roe v. Wade being overturned.  The issue of a woman’s right to choose how to treat her own body is protected under the current law

read more

April 1 , 2022 /

END OF MARCH – COACHING

This post is about COACHING, not the basketball kind, although it is the end of March and the end to the march to the Final Four.  The title is a double entendre and I am using the analogy to illustrate some similarities.   I filled out my bracket and picked the Final Four who will

read more

March 22 , 2022 /

THE SERVICE FACTOR: CUSTOMER CARE

When did the shift occur when companies, including grocery stores and department stores, started wanting customers to do what they did previously?  Examples are self-checkout and online apps for financial services, communication, health care, government agencies, and others.  It seems like an ill-informed move toward cost-cutting by having fewer or lower paid employees.  Now we

read more

March 5 , 2022 /

STOP AND START

Rashmir Balasubramaniam is a friend who lives and works in the UK as a thought leader and transformational coach.  I have come to know her as someone with whom I share many thoughts and impressions as we wend our way through these days and times. She posted this Mar 1 note recently that prompted what

read more

November 3 , 2021 /

WAKING UP

Waking up this morning to yesterday’s election results shows what we all know, that this is a country that continues to be polarized, divided and fractured.  Put in context, this is a reinforcement to what happened in 2016 and thereafter for the past five years and honestly, much longer than that. The political divisions are

read more

August 7 , 2021 /

DISINFORMATION VERSUS INTELLIGENCE CONTINUING

This post was first published on July 11, 2021.  Since then the number of new Covid cases has spiked to all time highs, and among the already vaccinated the variant is causing thousands of “breakthrough” cases where symptoms can range from mild to severe.  Almost all (99%) of the hospitalizations and deaths are among the

read more