January 31 , 2018 /

7 EXEMPLARY BEHAVIORS

Whether at work, at home or out in public, here are 7 behaviors for your consideration, reflection and review. These behaviors are generally well-known and obvious to those who practice them regularly. However, there are many for whom these might well enhance their performance and productivity. 1 – Exceed expectations – Go beyond the ordinary

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January 19 , 2018 /

SILK TIES & COFFEE STAINS

No, it’s not about coffee stains on your favorite tie. It’s about two separate stories told by one of my favorite management gurus, Tom Peters. He and I exchange quips via Twitter from time to time and a recent one reminded me of these stories of customer service and how they apply to organizations, certainly

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January 18 , 2018 /

WHY COACHING

March 17, 2017 My background includes training in a type of psychotherapy that resulted in a practice of educating, counseling, mentoring and consulting over some 43 years. Thus my work was based on client-centered change that I began in the early seventies, much of it based on Rogers, Maslow and Perls. One thing that I

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January 9 , 2018 /

TELLING THE TRUTH

As Oprah said, “Speaking your truth is the most powerful weapon we have.” It’s probably the best “weapon” there is to fight injustice, inequality and prejudice. Telling it like it is may not go down well with a lot of people who are invested in the status quo, nor should it go down well. I

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December 10 , 2017 /

EAGERSHIP – Eagerness to Lead

EAGERSHIP – the ability, appetite and desire to lead…..eager leadership Ten characteristics of the eager leader: Earned respect, trust and confidence from others Integrity, honesty, transparency Professional behavior and appearance Excellent communication skills, both verbal & written Knowledge based on experience, research, hard work Capacity to make difficult decisions and make them stick Skill in

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November 30 , 2017 /

TEN of LIFE’S ESSENTIAL QUESTIONS

This post was inspired by a 5th grade boy who, when asked what he wanted to be when he grew up, had the courage to say that he wanted to be himself.  And that’s how he dressed for going to school on the day students were asked to appear as the adults they wanted to

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