March 22 , 2018 /

SCHOOLS: TARGETS OR SOLUTIONS?

As of this writing, March 22, 2018, there have been 18 school shootings since the beginning of the year. This is Day 81 which means one shooter every 4.5 days has used a school as the object of what seems like unresolved and untreated anger, or frustration, and/or isolation. We say that the mental health

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March 4 , 2018 /

D.Q. in 3-D

If you have not heard of  D.Q. or “Desire Quotient” consider this. The image, attributed to Stephen Covey, has four “Q’s” which are all described as intelligence.  I want to add a fifth “Q” which is D.Q as “a conscious impulse toward something that promises enjoyment or satisfaction in its attainment.”   For many people that

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January 31 , 2018 /

7 EXEMPLARY BEHAVIORS

Whether at work, at home or out in public, here are 7 behaviors for your consideration, reflection and review. These behaviors are generally well-known and obvious to those who practice them regularly. However, there are many for whom these might well enhance their performance and productivity. 1 – Exceed expectations – Go beyond the ordinary

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January 19 , 2018 /

SILK TIES & COFFEE STAINS

No, it’s not about coffee stains on your favorite tie. It’s about two separate stories told by one of my favorite management gurus, Tom Peters. He and I exchange quips via Twitter from time to time and a recent one reminded me of these stories of customer service and how they apply to organizations, certainly

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January 18 , 2018 /

WHY COACHING

March 17, 2017 My background includes training in a type of psychotherapy that resulted in a practice of educating, counseling, mentoring and consulting over some 43 years. Thus my work was based on client-centered change that I began in the early seventies, much of it based on Rogers, Maslow and Perls. One thing that I

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January 9 , 2018 /

TELLING THE TRUTH

As Oprah said, “Speaking your truth is the most powerful weapon we have.” It’s probably the best “weapon” there is to fight injustice, inequality and prejudice. Telling it like it is may not go down well with a lot of people who are invested in the status quo, nor should it go down well. I

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