Blog

August 19 , 2012 /

CUSTOMER “SERVICE” and the POWER OF ONE

Whatever system gives you pause for concern, a primary step is to understand how it works and why it is the way it is. It may then be more possible to deal with it in a way to optimize the chances for making it work on your behalf rather than being constantly frustrated because it

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August 11 , 2012 /

SHIFTING PARADIGMS and CHANGING A CULTURE

No one ever said it would be easy and trying to change mind sets and then help people change their behavior is a huge challenge.  Someone once said that there are too many people who mistake the edge of the rut for the horizon.  Entrenchment is a familiar condition in many institutions and organizations, partly

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August 2 , 2012 /

WHAT ARE YOU CURIOUS ABOUT?

I posed the question about what people were curious about and the following six people responded with these rather interesting questions and musings.  I commend them to you in the interest of your own curiosity.  What piques your curiosity? CS Why do I (and many others as we get older) wake up at 3 am?Will

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June 6 , 2012 /

PAYING ATTENTION TO THE INSIDE

With gratitude to Peter Senge, who talks often about decentralizing the role of leadership in order to enhance the capacity of all people to work toward healthier human systems, I offer these observations, insights and experiences. As leaders, we are acutely aware of trying to meet the needs of multiple constituencies – directors, associates, colleagues,

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June 1 , 2012 /

LIFE IS FRAGILE AND UNPREDICTABLE

Joe Nathan writes a regular column and I respond from time to time.  I’ve known Joe for almost 20 years.  He started the first charter school in the United States in Minnesota in 1992 and is now the Director of the Center for School Change at Macalaster College.  He and I are often on the

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May 29 , 2012 /

Keeping Up, Updates and Downloads

Have you noticed how often you get a notice that either a piece of software or an application needs to be “updated” and “downloaded” to be sure that you have the latest and greatest whatever?   It seems to me that it’s almost a daily function like brushing your teeth or in some cases, taking a

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May 24 , 2012 /

Violence in Video Games

Originally written 4 Feb 2008 Adults with many years of experience cannot expect children to be able to relate easily or quickly to an adult perspective.  Neither should they always try to persuade or convince the young to understand or accept their particular point of view.  However, that is what we do when we try

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May 20 , 2012 /

The River

For the past seven years, we have lived on the Rio Chama.  It has its origins in south-central Colorado, just above New Mexico in the San Juan Mountains.  It flows south where it is impounded by three dams, creating three lakes, Heron, El Vado and Abiquiu.  The entire length of the river is 130 miles,

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April 19 , 2012 /

Unplugging for a Few Days

Connectivity Suspended – Out of Touch – Enjoy! As the owner/user of an iPhone, an iMac and a MacBookPro, plus a wireless connection in office and home, and in most public venues for all of them, (plus a roommate who is similarly connected) I am somewhat familiar with email, voice mail, live conversations and meetings

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